The guide
Supervisor
The person who leads the shift on the floor, and observes the people on it. You know every morning who to observe, on what, and who has gone too long without a thank-you.
Observations are drawn for you: the right person, the right standard, on a shift you share.
You see your team’s progress without a spreadsheet.
Your own career runs on the same rules as everybody else’s.
Your home screen
Your team and your own shift on one screen.
You start the shift knowing what the team needs from you.
Observations
Everybody gets at least one observation a week. KMBRLY decides who and on what, so nobody is observed five times and somebody else never.
Fair observations, spread across the team, on shifts you actually shared.
A failed observation withdraws that one standard’s credit and books a coaching session. It never resets a level, and the person can add their side to the record.
Your team
Who needs you, sorted by what matters today.
Nobody on your team is forgotten for weeks without anybody noticing.
Head of department
The rota, the approvals and the growth of your people, in one place.